Built for clinicians. Scale from solo practice to professional.
Starter
$79
/ clinician / mo
Solo clinicians with a small number of patients who need compliant async/live video options and documentation.
50 GB / clinician / month video storage
7-Year Data Retention*
All patient records retained & HIPAA compliant
See storage capacity examples
90 days instant video access
9 months flexible access (3–5 hr retrieval)
7-year total data retention compliance (12–48 hr retrieval up to 7 yrs)*
Up to 5-minute async video length
Integrated Billing with Stripe
Appointment Calendar
Electronic written documentation
Email support Mon-Fri 8am–5pm EST
Professional
$149
/ clinician / mo
Growing practices or solo clinicians with larger case loads that need longer active access and room to scale.
100 GB / clinician / month video storage
7-Year Data Retention*
All patient records retained & HIPAA compliant
See storage capacity examples
6 months instant video access
6 months flexible access (3–5 hr retrieval)
7-year total data retention compliance (12–48 hr retrieval up to 7 yrs)*
Up to 10-minute async video length
Integrated Billing with Stripe
Appointment Calendar + Automatic Reminders
Electronic written documentation
Priority email support Mon-Sat 8am–5pm EST
Premier
$249
/ clinician / mo
Multi-clinician clinics that demand compliance, control, and configurable retention as well as the option to increase retention periods.
200 GB / clinician / month video storage
7-Year Data Retention*
Custom retention policy available on request
See storage capacity examples
12 months instant video access
12 months flexible access (3–5 hr retrieval)
7-year total data retention compliance (12–48 hr retrieval up to 7 yrs)*
Up to 20-minute async video length
Integrated Billing with Stripe
Appointment Calendar + Automatic Reminders
Electronic written documentation
Priority email support Mon-Sat 8am–5pm EST
Custom retention policy on request
All plans store recordings for 7 years. The difference is how quickly you can access them from their creation date.
Instant Playback
Videos from this period open immediately with no wait.
Recovery Time
Retreiving videos from Flexible storage can be expedited to be available within minutes. Retrieval fees apply.
HIPAA Compliance Included on All Plans
All active plans retain patient video and clinical data for 7 years to satisfy HIPAA requirements. See our Terms of Service for options for retaining data after cancellation. What differs between tiers is how long videos stay in instant-access S3 Standard storage before being moved to medium or long-term archival classes. Encryption at rest and in-transit and audit logging are active on all plans.
* 7-year retention applies to all videos and clinical records across all plans, in compliance with HIPAA. Exact duration may be extended if state law requires longer retention. Data retention is provided so long as an organization's subscription is active. Please see our Terms of Service for details on data retention and the subscriber's responsibility if the subscription is terminated.